By accessing or using Uparwala, you agree to the collection and use of information as described in this Privacy Policy.
1. Overview
Uparwala is a spiritual and astrology guidance platform that provides personalized daily morning predictions, astrology-based insights and simple remedies. To provide these services properly, we may need to collect certain personal and birth-related information from users.
We respect your privacy and aim to handle your information responsibly. This policy explains what information we collect, why we collect it, how it may be used, how it is protected and what choices you have regarding your personal information.
This Privacy Policy applies to users who visit our website, register an account, submit personal details, purchase or activate Dakshina plans, contact support, or receive daily guidance through WhatsApp or other communication channels.
2. Information We Collect
We collect only the information that is necessary to create your profile, generate personalized astrology guidance, process service requests and improve your experience.
Personal Information
- Full name provided during registration.
- WhatsApp number or mobile number used for login, communication and prediction delivery.
- Email address if submitted through the contact form or support request.
- Language preference such as Hindi or English.
Birth Details
- Date of birth for astrology profile creation.
- Time of birth for personalized guidance and prediction calculation.
- Place of birth or city details for astrology-related interpretation.
- Zodiac sign or related astrology profile information generated through the platform.
Service & Payment Details
- Dakshina plan name, plan status, paid date and validity date.
- Transaction status and service activation information.
- Support messages, contact form submissions and service-related communication.
3. Why We Collect Your Information
Your information is used to provide the services you request from Uparwala. We do not collect personal information without purpose.
- To create and manage your Uparwala account.
- To generate personalized daily astrology predictions based on your birth details.
- To deliver morning guidance, remedies and service updates through WhatsApp or other communication channels.
- To process Dakshina plan activation, validity and payment status.
- To respond to your contact form messages and support requests.
- To improve website performance, user experience and service quality.
- To maintain service records, prevent misuse and comply with applicable requirements.
5. Payment Information
When you choose a Dakshina plan or paid service, payment-related details may be processed through payment service providers. Uparwala may store limited payment records such as plan name, payment status, paid date and validity date to manage your service access.
- We do not intentionally store sensitive card numbers, banking passwords or UPI PINs.
- Payment confirmation and transaction status may be used for service activation.
- Payment-related support may require basic transaction reference or registered contact details.
6. Data Security
We take reasonable steps to protect user information from unauthorized access, misuse, alteration or loss. These steps may include access control, secure storage practices and limited internal access to personal data.
However, no website, online service, internet transmission or digital storage method can be guaranteed to be completely secure. Users should also take care not to share OTPs, login details or sensitive information with unauthorized persons.
- Keep your registered mobile number secure.
- Do not share OTPs with anyone claiming to be from support.
- Contact Uparwala immediately if you suspect unauthorized access.
7. Cookies & Website Usage
Our website may use basic cookies or similar technologies to improve user experience, manage sessions, remember preferences, understand traffic patterns and maintain website functionality.
You may disable cookies from your browser settings, but some parts of the website may not work properly if cookies are blocked.
8. Data Retention
We may retain your information as long as your account is active, your Dakshina plan is active, or as long as necessary to provide services, handle support requests, maintain records and meet legal or business requirements.
If you request deletion of your information, we may delete or anonymize it where possible, subject to applicable legal, payment, fraud prevention or record-keeping obligations.
9. Your Rights
You may request access, correction, update or deletion of your personal information by contacting us. Some information may be locked for accuracy after registration, especially birth details used for astrology guidance.
- You can update your preferred language from your profile page.
- You can contact support for correction requests related to account information.
- You can request deletion of your account information, subject to applicable limitations.
- You can ask questions about how your information is used for the service.
10. Astrology Service Disclaimer
Uparwala provides astrology-based predictions, spiritual guidance and simple remedies for personal awareness and faith-based support. The information provided should not be treated as medical, legal, financial or professional advice.
Users should use their own judgment and consult qualified professionals for health, finance, legal, emergency or other serious matters.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be posted on this page with a revised “Last Updated” date. Continued use of Uparwala after changes means you accept the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy, your personal information, account details or Uparwala services, you can contact us using the details below.